Last updated: August 25, 2025
This Privacy Policy outlines how “Sop By Agnes” (“we”, “us”, “our”, “the Company”) collects, uses, and protects your personal data when you interact with our online store
What Data We Collect
When you place an order or fill out a form on our website, we may collect the following personal data:
- Full name
- Email address
- Phone number
- Shipping address
- Payment information (processed securely via Stripe; we do not store card details)
- IP address and browsing behavior (via cookies)
How We Use Your Data
We use your personal data for the following purposes:
- To process and deliver your orders
- To issue invoices and receipts
- To provide customer support
- To improve website functionality and user experience
- To send marketing communications (only with your consent)
Data Sharing with Third Parties
We may share your data with trusted third parties for operational purposes:
- Hertwill – to fulfill and ship your order from the nearest warehouse
- Shipping providers – for delivery services
- Stripe – for secure payment processing
- IT service providers – for website maintenance and hosting
All partners comply with GDPR and CCPA/CPRA regulations.
Data Retention
We retain your data as follows:
- Order-related data – for 5 years (in accordance with accounting laws)
- Marketing consent – until withdrawn
- Cookie data – as specified in our Cookie Policy
Your Rights
Under GDPR and CCPA/CPRA, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to data processing
- Withdraw consent at any time
To exercise your rights, contact us at: info@tavoprekes.lt
Cookies
Our website uses cookies to enhance your experience:
- Essential cookies – for core site functionality
- Analytics cookies – to understand user behavior (e.g., Google Analytics)
- Marketing cookies – for personalized advertising (e.g., Meta Pixel)
You can manage your cookie preferences via the cookie banner (powered by Complianz or similar tool).
Data Security
We implement industry-standard security measures, including SSL encryption, secure servers, and access controls, to protect your data from unauthorized access, loss, or misuse.
Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on this page.