Privacy Policy – shopbyagnes.com

This Privacy Policy describes the policies of Shop By Agnes, Dainu g. 58, Siauliai,Lithaunia LT-78277, email: info@shopbyagnes.com, phone: +37068616638 on the collection, use and disclosure of your information that we collect when you use our website ( https://shopbyagnes.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:
We will collect and process the following personal information about you:

Name
Email
Mobile
Date of Birth
Address
Work Address
Payment Info
We may also collect personal information such as phone number
IP address
and order history for order fulfillment
analytics
and customer support purposes.

How We Collect Your Information:
We collect/receive information about you in the following manner:

When a user fills up the registration form or otherwise submits personal information
Interacts with the website
From public sources

How We Use Your Information:
We will use the information that we collect about you for the following purposes:

Marketing/ Promotional
Creating user account
Testimonials
Customer feedback collection
Enforce T&C
Processing payment
Support
Administration info
Targeted advertising
Manage customer order
Site protection
User to user comments
Dispute resolution
Manage user account
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How We Share Your Information:
We do not share your personal information with third parties unless necessary for the operation of our service or as required by law. In limited circumstances, we may share your data with trusted service providers solely for the following purposes:

Payment processing providers (e.g., Stripe, WooPayments) to securely process your transactions

Shipping and logistics partners (e.g.,courier services) to deliver your orders to the specified address

Analytics platforms (e.g., Google Analytics) to understand website performance and user behavior

Legal authorities if required to comply with applicable law or legal obligations

All service providers are contractually obligated to use your information only for the specified purpose and are prohibited from retaining it longer than necessary.

We may also disclose your personal information if:
(1) required to comply with a legal obligation;
(2) necessary to enforce our terms and policies;
(3) needed to respond to legal claims regarding your use of our service;
(4) the service or our company is merged or acquired — in which case your information may be transferred to the new owner.

Legal authorities if required to comply with applicable law or legal obligations

All service providers are contractually obligated to use your information only for the specified purpose and are prohibited from retaining it longer than necessary.

We may also disclose your personal information if:
(1) required to comply with a legal obligation;
(2) necessary to enforce our terms and policies;
(3) needed to respond to legal claims regarding your use of our service;
(4) the service or our company is merged or acquired — in which case your information may be transferred to the new owner.

Retention Of Your Information:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy — typically for a period between 90 days and 2 years after account closure or last user activity. In some cases, we may retain data for longer if required for legal, accounting, or fraud-prevention purposes.

Your Rights:
Depending on applicable data protection laws, you may have the right to:

Access, correct, update, or delete your personal information
Request a copy of your data
Object to or restrict how we process your data
Withdraw any consent you’ve given us
Lodge a complaint with a data protection authority

To exercise these rights, please contact us at info@shopbyagnes.com. We’ll respond in accordance with applicable laws.

Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data Protection Officer:

If you have any questions or concerns regarding the processing of your data, you can reach our Data Protection Officer by email at: info@shopbyagnes.com. We will address your concerns in accordance with applicable law.